CANCELLATION POLICY

We understand that life happens and plans sometimes change. Our cancellation policy helps us protect the time of our providers and the overhead that goes into keeping our practice running, while allowing us to offer appointments to patients who are waiting to get in.

When you reserve an appointment, that time is set aside just for you. We appreciate as much notice as possible when plans change so we have the opportunity to fill that space and provide the best experience for all of our patients.

Thank you for understanding and respecting our team’s time and our small business. We truly appreciate your support!

Cancellation Policy

All patients are required to have a valid debit or credit card on file in order to book an appointment at The Aesthetic Co.

Patients are required to provide a minimum of 24 hours notice for appointment rescheduling, cancellation or modification. Any changes made within the 24 hour window will be subject to a cancellation fee.

Patients are given a 7 minute grace period for their appointment. If you arrive 8 minutes or later we will need to reschedule your appointment and you will be charged the cancellation fee.

No-show and late cancellation fees are as follows:

-Esthetic Appointments: 50% of the service fee

-Medical Appointments:

● 15–30 minute appointment: $50 cancellation/no-show fee

● 45–89 minute appointment: $100 cancellation/no-show fee

● 90 minute or longer appointment: $150 cancellation/no-show fee

The card on file may be charged the applicable late cancellation/no-show fee. 

Accrued membership funds may also be charged a fee for late cancellation/no-show fees. 

Returns & Refunds Policy

All services, packages and products are NON-REFUNDABLE. All sales are final and products or packages can not be exchanged or returned.

Thank you for your understanding and support!